Financial Hardship

Are you finding yourself in financial difficulty?

If, for any reason, you find yourself unable to maintain repayments within the terms of your credit contract with us, please visit one of our Service Centres or call G&C Mutual Bank on 1300 364 400 and speak to a member of our staff so that we can provide you with advice and support if your financial circumstances change. Alternatively, complete our "Statement of Financial Position Form" and return it to:

G&C Mutual Bank
PO Box A253 Sydney South NSW Australia 1235
or Fax to: (02) 8362 9943
or Email:

Once we have received the form, a professional staff member from our Collections team will contact you to advise you on next steps and documentation required, depending on your circumstances.