General Security

At G&C Mutual Bank we care about protecting you and your money. Please read the information and tips below to learn how to better protect yourself.


Outsmart the Scammers!

Scammers are increasingly sophisticated in how they deliver scams, taking advantage of new technology and communication methods to try and slip under your radar. Online platforms and mobile technology such as emails, social networking sites, smartphones and tablets make it easier to connect with people around the world and communicate in real time anonymously, privately or publicly. Unfortunately, scammers also take advantage of these benefits to target you.

Scammers are also not afraid to adopt a personal touch such as contacting you at home on your phone or at your door. They will try and push your buttons by playing on your emotions to evoke a sense of guilt, anxiety or fear. They also use slick tricks such as professional-looking websites or documents, and often pose as someone or an organisation that you know and trust.

Scammers will use any means to deliver a scam and get you to part with your money or personal details. If you receive a scam, slam it!

Remember to press delete, throw it out, shut the door or just hang up.


Here are some tips to help protect you against scammers:

Don't respond
Ignore suspicious emails, letters, house visits, phone calls or SMS - press 'delete', throw them out, shut the door or just hang up

Watch out for slick tricks
Scammers use sophisticated tricks to fool you such as fake websites, glossy brochures, technical jargon or posing as someone that you know and trust - don't fall for them!

Don't let scammers push your buttons
Scammers will play on your emotions to get what they want

Protect your identity
Your personal details are private and invaluable - keep them that way and away from scammers


Stay one step ahead of scammers. Visit the Australian Government’s SCAMwatch (www.scamwatch.gov.au) website to access information on scams that target Australian consumers and small businesses. You can find out how scams work, how to protect yourself and what to do if you’ve been scammed.