Quay Banking App - New Release 2.2

Quay Banking App Update

Quay Banking allows you to complete your everyday essential banking functions on your mobile phone and other mobile devices.

You can now quickly:
  • Check your balance
  • Transfer funds
  • Make BPAY® Payments

Other features include:
  • Change card PIN
  • Report lost or stolen card
  • Find your nearest rediATM

Tap into the future

You can now Tap & Pay when you download our new app.

Using the latest technology, your device now turns into a virtual wallet. Available for in-store purchases less than $100, it’s exactly like using Visa payWave – without your card.

You will need an Android device enabled with KitKat 4.4 or above.

Easy to use, safe and secure

Registration is simple, all you have to do is download the app from Google Play or the App Store, then register using your Online Banking login details. You then select a passcode that you would use to login to the app, each and every time.

All confidential information is encrypted and stored securely. Payment functions and transaction details are protected by your passcode, and you have the option of enabling or disabling a quick view of your available balance.

You can now do your banking wherever you are.

Upgrade to the new version - launched on 1 June 2017

At Quay Mutual Bank we are always looking at ways to improve our products and services and give you - our members more choice, convenience and enhance your user experience.

And that's why we are making it easier for you to do your banking on-the-move, upgrading our Apple iPhone and Google Andriod App.

The new design is much simpler to use, seamless and more secure.

Introducing new functionality including:

  • Remote Device Deregistration
    If you loose a device or is no longer the owner of a device, you can choose to remotely remove the application from any of the associated devices.

Step by Step Process:
  • From the menu:
    • You choose from the 'Deregister device' category.
    • You will then tap on a single device from a range of devices associated with the account.
    • Once a device is chosen, you will be prompted on whether you want to continue with deregistering the device.
    • If you tap "OK" it will confirm once the device has been deregistered with another prompt box.
    • You will then have to tap the "OK" button to return to the Deregister Device setting page.

To get started, download the app from Google Play or the App Store and follow the prompts.
Download on the App StoreGet it on Google Play

For more details about our app, read the FAQs.

If you are experiencing any difficulties with the Banking App, please contact Quay Mutual Bank on
1300 364 400.