Service Update - Card PIN Change Terminals

24 April 2018

Members have been embracing the new and improved digital solutions now available to them to change a card PIN. These include online via Online Banking and the Mobile Banking App with SMS One Time Password, and by using an ATM that provides that functionality. 

These methods are also the most secure way members are able to change a card PIN should the PIN be forgotten, or as recommended, simply changed on a fairly regular basis. 

Card PIN change terminals located in branches will no longer be available, but our staff in branches will be able to assist with online or mobile methods.

For more information call 1300 364 400.