Statement Frequency Update

24 April 2018

Over the last year we have adjusted the frequency of our statements and have received feedback from members about these changes. We have listened to the feedback members have given us and have subsequently adjusted the frequency of Member Statements to quarterly. Member Statements will be issued during the first week of January, April, July and October each year. So the next Member Statement you will receive will be during the first week of July.

Credit Card Statements are the only exception to this and these statements will continue to be issued on a monthly basis. 

If you would like to discuss anything to do with statements or set up your account to receive eStatements please call us on 1300 364 400.